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		<channel><title>[Magicdust Support Center] Most Popular Articles</title><link>http://www.magicdustsupport.com.au/rss/kb/most_popular</link><description></description><item><title>Setting up email in Microsoft Outlook</title><description>&lt;p&gt;This tutorial shows you how to set up Microsoft Outlook to receive emails from your email account. This tutorial focuses on setting up Microsoft Outlook 2007, but these settings are similar in other versions of Microsoft Outlook and other email programs.&lt;/p&gt; &lt;p&gt;1. In Microsoft Outlook, select &lt;strong&gt;Tools &lt;/strong&gt;-&amp;gt; &lt;strong&gt;Account Settings&lt;/strong&gt;&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook1.png" alt="Set up an email account in Microsoft Outlook" title="Set up an email account in Microsoft Outlook" /&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;2. On the &lt;strong&gt;E-mail Accounts&lt;/strong&gt; wizard window, select &lt;strong&gt;New&lt;/strong&gt; and click &lt;strong&gt;Next&lt;/strong&gt;.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook2.png"alt="Select New" title="Select New" /&gt;&lt;/p&gt;
&lt;p&gt;3. For your server type, select &lt;strong&gt;POP3&lt;/strong&gt; and click &lt;strong&gt;Next&lt;/strong&gt;. &lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook3.png" alt="Select pop 3" title="Select pop 3" /&gt;&lt;/p&gt;

&lt;p&gt;4. On &lt;strong&gt;Auto Account Set Up&lt;/strong&gt; window, skip over all of the fields and select the tick box that says &lt;strong&gt;Manually configure server settings or additional server types&lt;/strong&gt; and click &lt;strong&gt;Next&lt;/strong&gt;.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook4.png" alt="Manually configure server settings" title="Manually configure server settings"/&gt;

&lt;p&gt;5. On &lt;strong&gt;Choose E-mail Service&lt;/strong&gt; window, select &lt;strong&gt;Internet E-mail&lt;/strong&gt; and click &lt;strong&gt;Next&lt;/strong&gt;. &lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook5.png" alt="Select Internet E-mail" title="Select Internet E-mail"/&gt;


&lt;p&gt;6. On the &lt;strong&gt;Internet E-mail Settings&lt;/strong&gt; window, enter your information as follows:&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Your Name&lt;/strong&gt;&lt;br /&gt; Enter your first and last name as you would like it to appear to those receiving your emails.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;E-mail Address&lt;/strong&gt;&lt;br /&gt; Enter your e-mail address.&lt;/p&gt; 

&lt;p&gt;&lt;strong&gt;Account Type&lt;/strong&gt;&lt;br /&gt; Set  it to POP3.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Incoming mail server&lt;/strong&gt;&lt;br /&gt; Your incoming server is mail.mysite.com.au, where "mysite.com.au" is the name of your domain.eg. mail.magicdust.com.au&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Outgoing mail server (SMTP)&lt;/strong&gt;&lt;br /&gt; Enter the SMTP outgoing mail server of your ISP. (Your ISP is the company you get your internet from.)&lt;/p&gt; &lt;p&gt;For example:&lt;/p&gt; &lt;ul&gt;&lt;li&gt;mail.bigpond.com (for Bigpond users)&lt;/li&gt;&lt;/ul&gt; &lt;ul&gt;&lt;li&gt; smtp.aapt.com.au (for AAPT Users)&lt;/li&gt;&lt;/ul&gt; &lt;ul&gt;&lt;li&gt; mail.optusnet.com.au (for Optus users)&lt;/li&gt;&lt;/ul&gt; &lt;ul&gt;&lt;li&gt; mail.tpg.com.au (for TPG users)&lt;/li&gt;&lt;/ul&gt; 


&lt;p&gt;&lt;strong&gt;User Name&lt;/strong&gt;&lt;br /&gt; Enter your username for your EMAIL account. This will be in the format of: info+mysite.com.au eg. tamsin+magicdust.com.au&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Password&lt;/strong&gt;&lt;br /&gt; Enter the password for your EMAIL account. (This is on the Official Handover Letter you recieved from Magicdust.)&lt;/p&gt; &lt;p&gt;Select the tick box that says &lt;strong&gt;Remember password&lt;/strong&gt;.&lt;/p&gt; 
&lt;p&gt;Click &lt;strong&gt;Test Account Settings&lt;/strong&gt;.&lt;/p&gt; 
&lt;/p&gt;&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook6.png" alt="Internet Email Settings" title="Internet Email Settings" /&gt;&lt;/p&gt;

&lt;p&gt;7. Outook will then take a few seconds to check your email set up, and return a confirmation that the email has been successfully created.&lt;/p&gt;

&lt;p&gt;  8. Click &lt;strong&gt;Close&lt;/strong&gt;.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook7.png"alt="Close" title="Close" /&gt;&lt;/p&gt;

&lt;p&gt;9. Click &lt;strong&gt;Next&lt;/strong&gt;.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook8.png" alt="Next" title="Next"/&gt;&lt;/p&gt;

&lt;p&gt;10. Click &lt;strong&gt;Finish&lt;/strong&gt;.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook9.png" alt="Finish" title="Finish"/&gt;&lt;/p&gt;

&lt;p&gt;11. This will return you back to the &lt;strong&gt;E-mail Accounts&lt;/strong&gt; page. Click &lt;strong&gt;Close&lt;/strong&gt; to complete your email set up. &lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/outlook10.png" alt="Complete" title="Complete"/&gt;&lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/39</link><pubDate>Wed, 02 Feb 2011 00:09:29 GMT</pubDate><guid isPermaLink="false">4eab1cac4218550f947f7b28113edb66</guid></item><item><title>eShop and eWeb - Verifying your website with Google</title><description>&lt;p&gt;Verification of your website ensures that Google is aware of your site. In layman&amp;#39;s terms, verification lets Google know you&amp;#39;re alive. The process is simple, follow the steps below to verify your site:&lt;/p&gt;
&lt;p&gt;1. Sign up to &lt;strong&gt;Google Webmaster tools&lt;/strong&gt;. This service is free and can be found here: &lt;a href="http://www.google.com/webmasters/" target="_blank"&gt;http://www.google.com/webmasters/ &lt;/a&gt; &lt;/p&gt;
&lt;p&gt;2. Click the &lt;strong&gt;Add a site...&lt;/strong&gt; button.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/seo/verify1.png" alt=" "  /&gt;&lt;/p&gt;
&lt;p&gt;3. Type the &lt;strong&gt;URL&lt;/strong&gt; of your website, without the &lt;strong&gt;www&lt;/strong&gt; &amp;nbsp;&lt;/p&gt;
&lt;p&gt;4. Select the drop down option for &lt;strong&gt;Verification Method&lt;/strong&gt; and select &lt;strong&gt;Upload an HTML file to your server&lt;/strong&gt;. Right click and save the verification HTML file. Do not change the file name of this file.&lt;/p&gt;
&lt;p&gt;Please DO NOT select the meta tag option as this is unstable and often does not result in successful verification. &lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/seo/verify2.png" alt=" " /&gt;&lt;/p&gt;
&lt;p&gt;5. Attach the HTML verification file to an email and send it to &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;. A member of our support team will upload this file to your website for you. You will receive a reply shortly after stating that this has been done. When you receive this reply, return to Google Webmaster Tools and hit the &lt;strong&gt;Verify button&lt;/strong&gt;.&amp;nbsp; &lt;br /&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/seo/verify3.png" alt=" "  /&gt; &lt;/p&gt;
&lt;p&gt;6. You should now see a verification completed message. Your site is now verified with Google and will be indexed shortly.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;If you have any problems with or questions about the verification process, please email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/63</link><pubDate>Tue, 20 Sep 2011 06:59:46 GMT</pubDate><guid isPermaLink="false">af8b581c33a0224d53ce597a018d40a5</guid></item><item><title>Checking email via webmail</title><description>&lt;p&gt;In order to use this feature you need to either have to be using webmail as you only way to check emails OR have your email program setup to &lt;a href="/kb/article/000046"&gt;Leave a copy of the email on your server&lt;/a&gt;. We strongly recommend that you use an email program to check your emails.&lt;br /&gt;&lt;/p&gt;&lt;p&gt;


&lt;p&gt;Magicdust hosting service is not setup to allow for webmail to be your primary mode of accessing emails, primarily because the diskspace allocated to most email accounts is 10MB. This works well when you are accessing the emails via an email client like Outlook or Entourage, but is very limited for webmail use.&lt;/p&gt;

&lt;p&gt;If you would prefer to always have webmail access, please speak to our support team to help you setup a POP 3 account with either gmail or hotmail etc.
This will map your website email address to a commercial webmail account which works really well.&lt;/p&gt;



&lt;strong&gt;To check your webmail&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;1. Go to &lt;a href="http://www.mysite.com.au/webmail"&gt;www.mysite.com.au/webmail&lt;/a&gt;, where mysite.com.au is your domain name.&lt;/p&gt;&lt;p&gt;2. Enter your full email address as your username and password and click OK. &lt;br /&gt;&lt;/p&gt;&lt;p&gt;3.&amp;nbsp; You will then have three options of webmail program, we suggest you use &lt;br /&gt;Roundcube to access your emails as it is the most user friendly, but all will work fine.&lt;br /&gt;&lt;/p&gt;&lt;p&gt;4. Click the logo to enter the program of your choice.&lt;/p&gt;5. You will see a screen of any emails in the inbox.&lt;br /&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/41</link><pubDate>Wed, 05 May 2010 05:07:02 GMT</pubDate><guid isPermaLink="false">a4699919ad8d1f222c921b906f551e2b</guid></item><item><title>Do I have an eWeb or an eShop?</title><description>&lt;p&gt;In some instances, it is not immediately clear whether you are using one of our eWeb or eShop packages. It is easy to get the two confused, as you can sell items through an eWeb using Paypal. However, this is not the same as an eShop, which has a fully integrated cart system which can track inventory, register users, send invoices and much more. Therefore, to help you select the right area of the knowledgebase for you, we have prepared a few hints to help you work out whether you have an eWeb or an eShop.&lt;/p&gt;

&lt;h2&gt;&lt;b&gt;The login address&lt;/b&gt;&lt;/h2&gt;

&lt;p&gt;When you first receive your website back from us, you will receive a handover letter. This will have details regarding where to go to log in and access your website.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;For eWebs:&lt;/b&gt; Your login URL will be in this format: http://yourwebsiteaddress.com.au/mdz. Note the &lt;strong&gt;/mdz&lt;/strong&gt; on the end.&lt;/p&gt;
&lt;p&gt;&lt;b&gt;For eShops:&lt;/b&gt; Your login URL will be in this format: http://yourwebsiteaddress.com.au/admin.php. Note the&lt;strong&gt; /admin.php&lt;/strong&gt; on the end.&lt;/p&gt;

&lt;h2&gt;&lt;b&gt;The login screens&lt;/b&gt;&lt;/h2&gt;

&lt;p&gt;Once you have typed the login URL into your browser, you will be presented with the log in screen. These are signficantly different between the eShop and the eWeb.

&lt;p&gt;&lt;b&gt;For eWebs:&lt;/b&gt;&lt;/p&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/misc/admin1.png"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;p&gt;&lt;b&gt;For eShops:&lt;/b&gt;&lt;/p&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/misc/admin2.png"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;h2&gt;&lt;b&gt;The Admin Panel&lt;/b&gt;&lt;/h2&gt;
&lt;p&gt;Both the eShop and the eWeb have significantly different admin panels. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;For eWebs:&lt;/b&gt;&lt;/p&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/misc/admin3.png"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;p&gt;&lt;b&gt;For eShops:&lt;/b&gt;&lt;/p&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/misc/admin4.png"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;


&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;
</description><link>http://www.magicdustsupport.com.au/kb/article/148</link><pubDate>Tue, 01 Feb 2011 05:28:04 GMT</pubDate><guid isPermaLink="false">5c7740bd7b677c22f06c129a742165d8</guid></item><item><title>eShop Quick Start Guide</title><description>eShop Quick Start Guide

The following guide gives you the ability to set up the basics of your eShop. This simple 7-step process was developed to assist you with the basic information necessary to conduct transactions. We recommend you complete these steps first before you begin adding products to you eShop. Additionally, we encourage you to spend sometime with the user manual to understand the system completely. Manual is found here: http://cartmanual.com/manuals/360/

Step One 
Go to: Cart Settings &gt; Global Cart Settings &gt; Company Information
Enter all relevant information regarding your company. Required fields are in bold.

Step Two
Go to: Cart Settings &gt; Global Cart Settings &gt; Global Site Settings
Enter in your customer service and administrator e-mail, site name and URL information.

Step Three
Go to: Cart Settings &gt; Payment Methods
Select the payment methods you will be accepting. Be sure to click the edit button to make text adjustments and enter in text for the thank you page.

Step Four
Go to: Cart Settings &gt; Shipping Management
Select the shipping method you will allow your customers to use. You need to create your own custom methods.

Step Five
Go to: Cart Settings &gt; Edit Taxes
Set up your global tax rate for the eShop.

Step Six
Go to: Cart Settings &gt; Appearance Settings &gt; Edit Site Home Page
Enter the information you would like to appear in the middle section of the home page.

Step Seven
Bulk Loading your Products 
After you complete these steps,it will still be necessary to enter your products into the eShop system. You can do this
individually, or by using the Bulk Product Loader. We suggest reviewing the user manual, or use the help areas located in the cart before you begin.

If you have your product database in a .csv or comma delimited file you can very easily add your products to the Magicdust eShop using the Bulk Loader. Located under Product and categories in the admin are of the cart, the Bulk Loader can bring in thousands of products with just a couple of clicks. If this is your first time using the Bulk Loader, we suggest importing only a couple of products first to understand the process and check the data structure.

Once you have successfully completed a test, you can start uploading all of your data using it. Bulk loading images is a snap. Make sure the image names match the product ID and upload them using the Bulk Image Loader or FTP. Once you have the images in the cart, run the Thumbnail generator to associate the images with the correct products.

For more assistance and answers please visit http://magicdustsupport.com/kb/browse/000791
</description><link>http://www.magicdustsupport.com.au/kb/article/216</link><pubDate>Fri, 02 Sep 2011 00:21:09 GMT</pubDate><guid isPermaLink="false">a86840bcb29c75fc81d70d0ea2c191a4</guid></item><item><title>eWeb - Adding HTML to your website</title><description>&lt;p&gt;It is often useful to be able to add snippets of HTML code to a website, for example embedding a YouTube or Vimeo video, a Paypal button or Facebook widget. &lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Log into the site builder and click on the  &lt;strong&gt;Edit Layout Tab&lt;/strong&gt;.&lt;/li&gt;

&lt;li&gt;Click on the &lt;strong&gt;New&lt;/strong&gt; icon on the toolbar and select &lt;strong&gt;Widgets&lt;/strong&gt; and then select &lt;strong&gt;Javascript or HTML &lt;/strong&gt; widget.&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/html1.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;A  box will launch with some sample code in it. Delete the code.&lt;/li&gt;


&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/html2.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;Paste your own code into the box and press okay. &lt;/li&gt;
&lt;li&gt;A box will appear on the page that you can move and resize. You may need to float this box over another. Please check the following sets of instructions if you are unsure:
&lt;p&gt;&lt;a href="/kb/article/000013"&gt;How to float a box over another&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/kb/article/000011"&gt;How to move a box&lt;/a&gt;&lt;/p&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;b&gt;Note:&lt;br /&gt;
&lt;/b&gt;In some cases the code will not function correctly until the website has been published.&lt;/p&gt;
&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/17</link><pubDate>Wed, 02 Feb 2011 04:00:59 GMT</pubDate><guid isPermaLink="false">b24d8d9dde35e699ba84d2c080f5cc2f</guid></item><item><title>How to use the Magicdust Support Area</title><description>
&lt;p&gt;If you find yourself having difficulty in any aspect of using your website, there are numerous avenues you can take to get help. We strive to give you confidence in using your website and the internet and wish to support you in gaining this confidence in any way we can. The benefit of learning the CMS software and how to update and manage your website on your own means you are not reliant on the Magicdust support team. While we are always happy to help you in any way we can, we also wish to provide you with resources you can use outside of support hours or on weekends. &lt;/p&gt;

&lt;p&gt;We have built the Magicdust Support Area with this in mind. There are three areas of the support area intended to support all skill levels and will provide you information in many forms, including text, images and video. &lt;/p&gt;

&lt;b&gt;1. The Magicdust Knowledgebase&lt;/b&gt;

&lt;p&gt;This is a searchable index of articles, both informational and in tutorial format. Tutorials are set up to step you through individual functions of the cart, such as how to insert images or add a new page. These articles have step by step instructions and accompanying images to demonstrate exactly how to perform these tasks. The knowledgebase also provides links to other resources, such as Magicdust Training Videos.&lt;/p&gt;

&lt;b&gt;2. Magicdust Training Videos&lt;/b&gt;

&lt;p&gt;For those of you who are more inclined to watch a live video which you can stop and start as well as listen to verbal instructions, we have a range of instructional videos, many of which correspond to our knowledgebase articles. &lt;/p&gt;

&lt;b&gt;3. The Magicdust Answers Forum&lt;/b&gt;

&lt;p&gt;Have a chat to fellow Magicdust Website owners! If you have a question about your website or how to do anything? Ask it to the forum; either a Magicdust support team member or another website owner will be able to help you. Help others by answering their questions too!&lt;/p&gt;

&lt;p&gt;And of course, the Magicdust support team are always available to assist you via phone and email if you ever need help.&lt;/p&gt;



</description><link>http://www.magicdustsupport.com.au/kb/article/149</link><pubDate>Fri, 09 Apr 2010 06:17:25 GMT</pubDate><guid isPermaLink="false">c1dccffc20f40c6ac39ab1f7b79238bc</guid></item><item><title>List of outgoing mail servers</title><description>&lt;strong&gt;Telstra Bigpond: &lt;/strong&gt;mail.bigpond.com&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Optus:&lt;/strong&gt; mail.optusnet.com.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;AAPT:&lt;/strong&gt; mail.aapt.net.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;iiNet: &lt;/strong&gt;mail.m.iinet.net.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;TPG:&lt;/strong&gt; mail.tpg.com.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Vodafone:&lt;/strong&gt; smtp.vodafone.com.au&lt;br /&gt;&lt;strong&gt;&lt;br /&gt;Internode:&lt;/strong&gt; mail.internode.on.net&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Westnet:&lt;/strong&gt; mail.westnet.com.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Dodo:&lt;/strong&gt; smtp.dodo.com.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Ozemail:&lt;/strong&gt; smtp.ozemail.com.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Three (3G):&lt;/strong&gt; smtp.three.com.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Unwired:&lt;/strong&gt; esmtp.unwired.com.au&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Virgin Mobile 3G:&lt;/strong&gt; smtp.vodafone.net.au</description><link>http://www.magicdustsupport.com.au/kb/article/45</link><pubDate>Mon, 18 Jan 2010 03:27:06 GMT</pubDate><guid isPermaLink="false">1332c9c2ddaa08616c3f491c600d17fd</guid></item><item><title>Setting up email on an iPhone</title><description>&lt;p&gt;This tutorial will show you how to set up your email on your iPhone. &lt;p&gt;1. If this is the first account you're setting up on the iPhone, tap Mail. Otherwise, from the Home screen choose Settings &gt; Mail, Contacts, Calendars &gt; Accounts and choose &lt;strong&gt;Add Account&lt;/strong&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/iphone1.png" /&gt;&lt;/p&gt;

2. Click on &lt;strong&gt;Mail, Contact and Calendar&lt;/strong&gt; on the settings page.
&lt;p&gt;

&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/iphone2.png" alt="" /&gt;&lt;/p&gt;

3. Click on &lt;strong&gt;Add Account&lt;/strong&gt;.
&lt;p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/iphone3.png" alt="" /&gt;&lt;br /&gt;
&lt;br /&gt;

&lt;p&gt;4. Click &lt;strong&gt;Other&lt;/strong&gt;&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/iphone4.png" alt="" /&gt;&lt;br /&gt;
  &lt;br /&gt;
&lt;br&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/iphone5.png" alt="" /&gt;

&lt;p&gt;5. On the next screen, select &lt;strong&gt;POP&lt;/strong&gt;
&lt;ul&gt;
  &lt;li&gt;
    Type in your name as you wish others receiving emails from you to see it.
  &lt;/li&gt;
  &lt;li&gt;Under address, type in your email address.&lt;/li&gt;
  &lt;li&gt;Under host name, type in your incoming mail server. This will be in the format of mail.mydomain.com.au where mydomain is your website address.&lt;/li&gt;
  &lt;li&gt;Type in your username. This will be your email address with the @ symbol replaced with a + symbol, for example info+mydomain.com.au.&lt;/li&gt;
  &lt;li&gt;Enter your password.
&lt;/li&gt;
&lt;/ul&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/iphone6.png" alt="" /&gt;&lt;p&gt;

&lt;p&gt;6. Enter your outgoing mail server under host name. Please check our &lt;a href="/kb/article/000045"&gt;list of outgoing mail servers&lt;/a&gt; if you are unsure. 
&lt;p&gt;Leave username and password blank unless specified otherwise by your ISP. &lt;p&gt;Hit Save.

&lt;p&gt;7. Your phone may then attempt to connect using SSL and will generate an error. When it asks if you want to try and set up the account &lt;strong&gt;without&lt;/strong&gt; SSL, click Yes.&lt;/p&gt;&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/iphone8.png" alt="" /&gt;
&lt;p&gt;8. Hit the home button. To check your mail in future, click on the mail application on the dock.
&lt;p&gt;Finished! Please contact &lt;a href="support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; if you have any problems.</description><link>http://www.magicdustsupport.com.au/kb/article/44</link><pubDate>Tue, 01 Feb 2011 01:06:23 GMT</pubDate><guid isPermaLink="false">f14b0be3df79d644c083d5e64f3c697a</guid></item><item><title>How big should I make my images?</title><description>

&lt;p&gt;We recommend that for images to place in the general text areas of your website that the image be no larger than 500px on the long edge. This means the image should be no wider or taller than 500px depending on the orientation (portrait or landscape). Restricting the image size means that images are smaller, easier to load, and will fit within the boundaries of your website. Images that are too large can cause the layout of the website to push out or become misshapen. &lt;/p&gt;

&lt;p&gt;If you have an eShop, we additionally recommend that thumbanils be no larger than 150px wide, and that product images are no larger than 300px wide.&lt;/p&gt;

&lt;p&gt;For more information on pixel measurements, please see our article on this &lt;a href="/kb/article/000199"&gt;here.&lt;/a&gt;&lt;/p&gt;


&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/202</link><pubDate>Thu, 06 May 2010 01:25:18 GMT</pubDate><guid isPermaLink="false">df6be0497eb2654f2296714dfaec24cc</guid></item><item><title>eWeb - Integrating PayPal with my website</title><description>&lt;p&gt;&lt;b&gt;Note: You will first need to sign up an account with PayPal. &lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;

&lt;li&gt;Log into the site builder&lt;/li&gt;
&lt;li&gt;If you have a products page or similar set up that already has &lt;strong&gt;Add to Cart&lt;/strong&gt; buttons on it, then go to this page. If you don't, go to the page that you wish to add the buttons to and view the instructions &lt;a href="/kb/article/000038"&gt;here&lt;/a&gt; to add them.&lt;/li&gt;
&lt;li&gt;Double click on the first &lt;strong&gt;Add to Cart button&lt;/strong&gt;.&lt;br&gt;
  &lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/paypal1.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;/li&gt;
&lt;li&gt;This will launch a content organiser window. Click on the &lt;strong&gt;Link&lt;/strong&gt; tab at the top left. &lt;/li&gt;
&lt;li&gt;Click &lt;strong&gt;Add to Cart&lt;/strong&gt;.&lt;/li&gt;


&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/paypal2.jpg"&gt;&lt;/center&gt;
&lt;br&gt;
&lt;center&gt;
&lt;/center&gt;
&lt;br&gt;

&lt;li&gt;You will notice a Paypal form appear on the right. Click on &lt;strong&gt;Account Setup&lt;/strong&gt;.&lt;/li&gt;


&lt;br&gt;
&lt;center&gt;
  &lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/paypal3.jpg"&gt;
&lt;/center&gt;
&lt;br&gt;
 
&lt;li&gt;Fill in your Paypal account details and change the currency if necessary, then click &lt;strong&gt;OK&lt;/strong&gt;. &lt;/li&gt;
 &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/paypal4.jpg"&gt;
  &lt;/center&gt;

    &lt;br&gt;
    &lt;br&gt;
  &lt;center&gt;
  &lt;/center&gt;
  &lt;li&gt;Fill in the Item name, Amount, Shipping costs and so on for the Add to Cart button that you originally clicked and then click &lt;strong&gt;OK&lt;/strong&gt;.&lt;/li&gt;
  
  
  &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/paypal5.jpg"&gt;
  &lt;/center&gt;
  &lt;br&gt;
  
  &lt;li&gt;Double click on the next Add to Cart button on your page. You will not need to repeat the account set up step again, you will only need to add the&lt;strong&gt; Item details&lt;/strong&gt;. &lt;/li&gt;
  &lt;li&gt;Repeat as necessary.&lt;/li&gt;
  &lt;li&gt;It is recommended that you &lt;strong&gt;Publish&lt;/strong&gt; the site and do a test purchase to ensure that money is received successfully. &lt;/li&gt;
  
&lt;/ol&gt;

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/37</link><pubDate>Wed, 02 Feb 2011 05:13:40 GMT</pubDate><guid isPermaLink="false">e7491ba5a5af35263a3f8f5c17aa9354</guid></item><item><title>Setting up email in Mail for Mac</title><description>&lt;p&gt;1. Go to &lt;strong&gt;Applications&lt;/strong&gt;.&lt;/p&gt;
&lt;ul&gt;
  &lt;li&gt;Open &lt;strong&gt;Mail&lt;/strong&gt;.&lt;/li&gt;
  &lt;li&gt;From the menu bar, click &lt;strong&gt;Mail&lt;/strong&gt;, then &lt;strong&gt;Preferences&lt;/strong&gt;.&lt;br /&gt;
  &lt;/li&gt;
&lt;/ul&gt;

&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/mac1.jpg" alt="" /&gt;&lt;/p&gt;

&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/mac2.jpg" alt="" /&gt;&lt;/p&gt;
&lt;p&gt;  2. Go to the Accounts tab, and then click the &lt;strong&gt;&amp;quot;+&amp;quot; button &lt;/strong&gt;to create an account.&lt;/p&gt;

  &lt;p&gt;3. In the &lt;strong&gt;Add Account&lt;/strong&gt; window, enter your full name, email address and email password.
  &lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/mac3.jpg" alt="" /&gt;&lt;/p&gt;
&lt;p&gt;
4. Click &lt;strong&gt;Continue&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;
  5. In the &lt;strong&gt;Incoming Mail Server&lt;/strong&gt; screen, select &lt;strong&gt;POP&lt;/strong&gt; from the Account Type list, and complete your information as follows:
&lt;ul&gt;
  &lt;li&gt;Description&lt;/li&gt;
  &lt;li&gt;    The name of your account.&lt;/li&gt;
  &lt;li&gt;Incoming mail server&lt;/li&gt;
  &lt;li&gt;The mail server type is POP and the format will be mail.mydomain.com.au where mydomain is your website domain.&amp;nbsp; &lt;br /&gt;
  &lt;/li&gt;
  &lt;li&gt;User Name - this will be in the format of email+mydomain.com.au (your email address with the @ symbol replaced with a + symbol).&lt;/li&gt;
  &lt;li&gt;Password - yoour email account password.&lt;br /&gt;
  &lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Click &lt;strong&gt;Continue&lt;/strong&gt;.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/mac4.jpg" alt="" /&gt;
&lt;p&gt;6. In the &lt;strong&gt;Outgoing Mail Server&lt;/strong&gt; screen complete your information as follows:
&lt;ul&gt;
  &lt;li&gt;Description&lt;/li&gt;
  &lt;li&gt;    The name for this mail server (e.g. bigpond mail server).&lt;/li&gt;
  &lt;li&gt;    Outgoing mail server&lt;/li&gt;
&lt;/ul&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/mac5.jpg" alt="" /&gt;&lt;/p&gt;
&lt;p&gt;7. Check the &lt;strong&gt;Use only this server box&lt;/strong&gt;.&lt;br /&gt;&lt;br /&gt;
  8. Click &lt;strong&gt;continue&lt;/strong&gt;.&lt;br /&gt;
&lt;br /&gt;
9. The last page will outline your Account Summary.  Click &lt;strong&gt;Create&lt;/strong&gt;.&lt;/p&gt;
&lt;p align="center"&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/email/mac6.jpg" alt="" /&gt;
&lt;p&gt;Finished! Send yourself an email to test that the set up has been done correctly.&lt;br /&gt;&lt;br /&gt;If you have any problems with your mail setup, please don't hesitate to contact support on &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/43</link><pubDate>Tue, 01 Feb 2011 01:32:00 GMT</pubDate><guid isPermaLink="false">b2732180d389f8a9732fc9868091a4aa</guid></item><item><title>eWeb - Inserting an image</title><description>&lt;ol&gt;
&lt;li&gt;Log into the site builder and select the page on which you wish to add the image.&lt;/li&gt;
&lt;li&gt;Place your cursor where you would like the image to appear on the page.&lt;/li&gt;
&lt;li&gt;Select the &lt;strong&gt;Image&lt;/strong&gt; icon, which looks like a yellow box with mountains in it, from the toolbar. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/image1.jpg"&gt;&lt;/center&gt;&lt;br&gt;

&lt;li&gt;A content organiser window should now open to allow you to select your image. If you have not yet  uploaded the image then click the folder in which you'd like to store the image and then click &lt;strong&gt;Browse&lt;/strong&gt; to locate the image on your computer. If you've already uploaded the image then select it from the folder in which it is stored.&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/image2.jpg"&gt;&lt;/center&gt;&lt;br&gt;
&lt;li&gt;Wait until the image uploads and then click &lt;strong&gt;OK&lt;/strong&gt;. The image will now be placed on your page.&lt;/li&gt;
&lt;li&gt;You can modify the alignment of the image by clicking the image alignment icons. These will place the image either centred or floated to the left or right of your text.&lt;/li&gt;
&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/image3.jpg"&gt;&lt;/center&gt;&lt;br&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;b&gt;Note: &lt;br /&gt;
&lt;/b&gt;You can also make images links by clicking on them and then clicking the link icon. Please view &lt;a href="/kb/article/000021"&gt;this tutorial&lt;/a&gt; if you need help creating a link.&lt;/p&gt;

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt; </description><link>http://www.magicdustsupport.com.au/kb/article/8</link><pubDate>Wed, 02 Feb 2011 02:55:20 GMT</pubDate><guid isPermaLink="false">2dd7678c482243055c3d6c23b358d034</guid></item><item><title>eWeb - Inserting a form</title><description>&lt;ol&gt;
&lt;li&gt;Log into the site builder and click on the &lt;strong&gt;Edit Layout Tab&lt;/strong&gt;. &lt;/li&gt;

&lt;li&gt;Click on the &lt;strong&gt;New&lt;/strong&gt; icon on the toolbar and select &lt;strong&gt;Form Mailer&lt;/strong&gt;&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/form1.png"&gt;&lt;/center&gt;&lt;br&gt; 

&lt;li&gt;A form mailer box will appear on the page. Resize and position the box so that you are happy with its size and position. &lt;/li&gt;

&lt;li&gt;To edit the content and layout of the form, go to the &lt;strong&gt;Edit Text tab&lt;/strong&gt;. Leave the Submit button there and just delete the rest of the text and their text fields.&lt;/li&gt;

&lt;li&gt;Next we will add a table to layout the form so that the fields line up. Make sure to add the table above the Submit button.&lt;/li&gt;

&lt;li&gt; It is recommended to &lt;a href="/kb/article/000006"&gt;insert a table&lt;/a&gt; with two columns.&lt;/li&gt;

&lt;li&gt;In the left column you would type in the label of your form field, ie: Name, Phone, Email, Comment, etc. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/form2.png"&gt;&lt;/center&gt;&lt;br&gt; 
 
&lt;li&gt;In the right hand column you can add the form fields by, clicking your cursor into a cell in which you want the field to appear, then click on the form icon on the toolbar.&lt;/li&gt;


&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/forms3.png"&gt;&lt;/center&gt;&lt;br&gt; 
 
&lt;li&gt;&lt;p&gt;Fill in the appropriate form details. The email address the form sends to must always be left to the default. If you wish to use another email address for the forms, please contact us and we will set this up for you. &lt;/p&gt;
&lt;p&gt;The name of the field is what will display when the filled out form is emailed to you. There must be no spaces in the field name. &lt;/p&gt;
&lt;p&gt;A &lt;strong&gt;text field&lt;/strong&gt; should be used for a short response such as a name or phone number, a &lt;strong&gt;text area&lt;/strong&gt; should be used for longer responses such as an enquiry.&lt;/p&gt; &lt;/li&gt;
 

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/forms4.png"&gt;&lt;/center&gt;&lt;br&gt; 

&lt;li&gt;It is recommended when the form is complete to publish the site, test the form and be sure you receive an email with the form details. &lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;&lt;b&gt;Note:&lt;/b&gt;&lt;br /&gt;
If you wish to move the form to another location on your website, you must go to &lt;strong&gt;Edit Layout&lt;/strong&gt; and select the entire form box, not just the table and fields from the edit text tab. The form will not function without the box in which it was first created.&lt;/p&gt;
&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/16</link><pubDate>Tue, 08 Feb 2011 04:48:18 GMT</pubDate><guid isPermaLink="false">b32d4b4962181240a7be188efd9eba58</guid></item><item><title>eWeb - Adding Google Analytics to your website</title><description>&lt;ol&gt;

&lt;li&gt;If you haven't already, sign up for Google analytics here: &lt;a href="http://www.google.com/analytics"&gt;www.google.com/analytics&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;Once you have your Google analytics code, log into the site builder and click on the &lt;strong&gt;
Edit Javascript tab&lt;/strong&gt;. &lt;/li&gt;
&lt;li&gt;Paste your Google analytics code in the box and then click your cursor in the box labeled &lt;strong&gt;OnLoad&lt;/strong&gt; to &lt;strong&gt;Save&lt;/strong&gt; the analytics code. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/javascript1.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;Repeat this process on every page on which you want to receive statistics. &lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Publish&lt;/strong&gt; the website to activate the analytics code.&lt;/li&gt;

&lt;/ol&gt;

&lt;p&gt;&lt;b&gt;Note: &lt;br /&gt;
&lt;/b&gt;It can take up to 24 hours for the analytics code to start registering, so do not be concerned if you do not receive any readings straight away.&lt;/p&gt;

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/33</link><pubDate>Wed, 02 Feb 2011 06:31:18 GMT</pubDate><guid isPermaLink="false">a3e28c3f8aa48d4d28917db9fade20da</guid></item><item><title>eShop - Shipping Methods Explained</title><description>&lt;blockquote class="wiki-blockquote" style="border:1px solid #912020;background-color:#dc6f6f;margin:12px 0 7px 0;padding:10px 22px 12px 22px;color:white;"&gt;This article applies to the Magicdust eShop 1.0. &lt;a href="http://magicdustsupport.com.au/kb2"&gt;Click here&lt;/a&gt; for articles relating to Magicdust eShop 2.0.&lt;/blockquote&gt;&lt;p&gt;The eShop allows for multiple shipping methods to be created  and enabled on the website at any given time. There are two types of shipping:  Product Level and Global Shipping.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Product Level  Shipping&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;  When you create/edit a product, there is a field to enter  Shipping for that product. Entering a price into this field will trump any  Global Shipping rates that you may have already defined, or may later define. &lt;/p&gt;
&lt;p&gt;  An example for using this shipping type would be if you were  selling a fridge, and there was a definite set price you needed, separate from  the rest of the order that the customer was placing. The total shipping price  would then be combined from the product price, and then the global shipping  price for the rest of the order.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Global Shipping&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;  Global shipping options can be set up by creating Custom  Shipping Methods.&lt;/p&gt;
&lt;p&gt;  Custom Shipping methods allows you to set up multiple methods  based on weight, base price + weight, price-based or a flat fee per item. The  advantage of using this option is that, as a global setting, you can update it  at any time, and it will apply globally to any order, rather than having to go  through each product and updating its individual Product Level Shipping.&lt;/p&gt;
&lt;p&gt;To set up custom methods, do the following:&lt;/p&gt;
&lt;ol&gt;
  &lt;li&gt;Go to "cart settings" and then "shipping management."&lt;/li&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://magicdust.com.au/supportimages/eshop/shipping1.jpg"&gt;
  &lt;/center&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;li&gt;Click on the Custom Methods tab and then click fill in the details below. &lt;/li&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://magicdust.com.au/supportimages/eshop/shipping6.jpg"&gt;
  &lt;/center&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;p&gt;Here is where you'll need to have a good think about how you're going to ship your items, paying particular attention to the calculation method. Australia Post is a popular shipping option. While the cart does not integrate directly with the Australia Post shipping calculator, it is possible to manually create some shipping methods based on this. &lt;/p&gt;
  &lt;p&gt;Regarding prices for shipping, you will need to go to Australia Post, or whichever courier you will be using, and take a look at the prices they charge for different weights, etc. From this, you will then need to decide how much you would like to charge for shipping, and what method would suit your best. Below are some examples for each Shipping Method that can help shed some light on the matter, and lead you in the direction that you would like to have your shipping.&lt;/p&gt;
  &lt;p&gt;&lt;b&gt;Shipping by weight&lt;/b&gt;&lt;/p&gt;
  &lt;p&gt;You ship products nationally and wish to create shipping methods based on Australia Post rates. The recommendation here is to create several different weight-based methods for different states. For example, say for products up to 500g shipping is $5, for over 500g but less than 1kg is $10 and so on. If this rate is for all states, then select all, if not select the specific state and set up 2 weight-based methods. Note that the cart calculates the shipping per kg so for the 500g shipping method at $5 you should input $10. &lt;/p&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://magicdust.com.au/supportimages/eshop/shipping7.jpg"&gt;
  &lt;/center&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;p&gt;&lt;b&gt;Note: you will need to ensure that the correct weight is applied to all your products at a product level for the weight-based shipping methods to effectively calculate.&lt;/b&gt;&lt;/p&gt;
  &lt;p&gt;&lt;b&gt;Shipping by base + weight&lt;/b&gt;&lt;/p&gt;
  &lt;p&gt;This method is similar to shipping by weight except you can add a base price to the shipping cost. This method will also require the products to have weights added to them individually. So for example, you wish to use Australia Post rates similar to above with 0-500g at $5 and 501g-1kg at $10, but with an additional shipping base price of $2 for the first 500g and $4 after that, the method would appear as follows:&lt;/p&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://magicdust.com.au/supportimages/eshop/shipping8.jpg"&gt;
  &lt;/center&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;p&gt;&lt;b&gt;Shipping based on price&lt;/b&gt;&lt;/p&gt;
  &lt;p&gt;It is possible to set up shipping based on price, for example a sliding scale which rewards customers for spending more money by paying less shipping. In this example, spending up to $10 is $10 shipping, spending up to $20 is $7.50 for shipping, up to $100 is $5 shipping, and spending over $100 entitles the customer to free shipping. &lt;/p&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://magicdust.com.au/supportimages/eshop/shipping9.jpg"&gt;
  &lt;/center&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;p&gt;&lt;b&gt;Shipping with a flat rate&lt;/b&gt;&lt;/p&gt;
  &lt;p&gt; Flat rates operate on a per item basis. In this manner you can set up shipping which either increases or decreases shipping depending on how many items the customer purchases. In the below example, a flat shipping rate exists such that 0-10 items purchased are shipped at $5 per item but if the customer purchases over 10 items, shipping is free.&lt;/p&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;center&gt;
    &lt;img src="http://magicdust.com.au/supportimages/eshop/shipping10.jpg"&gt;
  &lt;/center&gt;
  &lt;br&gt;
  &lt;br&gt;
  &lt;li&gt;Once the shipping methods are set up, it is recommended to do a series of tests to ensure that shipping is calculated correctly by the cart. &lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Once you have figured out which shipping method you would prefer to use, as well as the price ranges that you will charge, you will be able to enter them into the Shipping Methods page. If you know how much you would like to charge for shipping, but are unsure which method would work best for the picing structure you have, our support team can help in advising you of the best method to use.&lt;/p&gt;
&lt;p&gt;If you have any questions or need further assistance, please email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt;
</description><link>http://www.magicdustsupport.com.au/kb/article/130</link><pubDate>Fri, 02 Sep 2011 00:18:19 GMT</pubDate><guid isPermaLink="false">b322ad23475ef6529501a539d0566472</guid></item><item><title>I've published my website but I'm not on the search engines?</title><description></description><link>http://www.magicdustsupport.com.au/kb/article/50</link><pubDate>Mon, 18 Jan 2010 04:09:19 GMT</pubDate><guid isPermaLink="false">1152bbd50cb96cbcac30a1c7570ad739</guid></item><item><title>Pixels and measuring images on your screen</title><description>&lt;p&gt;&lt;b&gt;What is a pixel?&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;A pixel is the smallest unit of programmable colour on a computer screen. On your screen this will appear as one tiny dot of colour. The physical size of a singular pixel depends on the resolution of your screen. This is all relative - a pixel will appear larger, the lower the resolution and smaller your screen. &lt;/p&gt;

&lt;p&gt;We can use pixels to measure the width and height of images and even web pages. This is a much more useful measurement system than using centimeters or inches, as pixels are a standardised measurement which will maintain the correct proportions across any screen. Centimeters, however, can look vastly different between two different computers, dependent on monitor size and resolution. &lt;/p&gt;

&lt;p&gt;There are many useful tools you can use to find out the pixel width of something on your screen. For example, if you are using Mozilla Firefox, you can download an add on tool called MeasureIt &lt;a href="https://addons.mozilla.org/en-US/firefox/addon/539"&gt; from here&lt;/a&gt; which will allow you to measure anything on your screen in pixels. &lt;/p&gt;

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;
</description><link>http://www.magicdustsupport.com.au/kb/article/199</link><pubDate>Wed, 05 May 2010 03:17:27 GMT</pubDate><guid isPermaLink="false">f9ebadf115dc610e69e2cd320bd107da</guid></item><item><title>eWeb - Adding video</title><description>&lt;p&gt;It is possible to embed videos from streaming sources such as YouTube or Vimeo to your website. You will first need to sign up an account to one of these services and upload your videos. You will then be able to get some HTML to embed on your website. &lt;/p&gt;

&lt;ol&gt;

&lt;li&gt;Log into the site builder. &lt;/li&gt;
&lt;li&gt;Select the page on which you want to place the video.  &lt;/li&gt;
&lt;li&gt;Click the &lt;strong&gt;Edit Layout Tab&lt;/strong&gt;. If you do not have this tab available, please email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; to get it activated.  &lt;/li&gt;
&lt;li&gt;Click on the &lt;strong&gt;New&lt;/strong&gt; icon on the toolbar and select &lt;strong&gt;Widgets&lt;/strong&gt; and then select &lt;strong&gt;Javascript or HTML&lt;/strong&gt; widget. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/html1.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;A  box will launch with some sample code in it. Delete the code. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/html2.jpg"&gt;&lt;/center&gt;&lt;br&gt; 
 
&lt;li&gt;Paste the YouTube or Vimeo HTML code here &lt;/li&gt;
&lt;li&gt;A box will appear on the page that you can move and resize. You may need to float this box over another. Please check the following sets of instructions if you are unsure:
&lt;p&gt;&lt;a href="/kb/article/000013"&gt;How to float a box over another&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/kb/article/000011"&gt;How to move a box&lt;/a&gt;&lt;/p&gt; &lt;/li&gt;
&lt;li&gt;You should now be able to see the video player appearing in the box.  &lt;/li&gt;
&lt;li&gt;You will need to &lt;strong&gt;Publish&lt;/strong&gt; your website for the video to play correctly. &lt;/li&gt;

&lt;/ol&gt;

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt; </description><link>http://www.magicdustsupport.com.au/kb/article/34</link><pubDate>Wed, 02 Feb 2011 03:50:00 GMT</pubDate><guid isPermaLink="false">ac4e5df52632786588b8d69d6ca55e8b</guid></item><item><title>eWeb - Adding a Google Map to your website</title><description>&lt;ol&gt;
&lt;li&gt;Go to &lt;a href="http://maps.google.com.au"&gt;http://maps.google.com.au&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;Type in your location:&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/googlemap1.png"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;Allow your location to load and then click the &lt;strong&gt;Link&lt;/strong&gt; icon to the far right:&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/googlemap2.png"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;Copy the HTML code highlighted below. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/googlemap3.png"&gt;&lt;/center&gt;&lt;br&gt;
&lt;li&gt;Log into the site builder. &lt;/li&gt;
&lt;li&gt;Select the page on which you want to place the Google map. &lt;/li&gt;
&lt;li&gt;Click the &lt;strong&gt;Edit Layout Tab&lt;/strong&gt;. If you do not have this tab available, please email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; to get it activated. &lt;/li&gt;
&lt;li&gt;Click on the &lt;strong&gt;New&lt;/strong&gt; icon on the toolbar and select &lt;strong&gt;Widgets&lt;/strong&gt; and then select &lt;strong&gt;Javascript or HTML widget&lt;/strong&gt;.&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/html1.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;A box will launch with some sample code in it. Delete the code.&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/html2.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;Paste the Google map code here&lt;/li&gt;
&lt;li&gt;A box will appear on the page that you can move and resize. You may need to float this box over another. Please check the following sets of instructions if you are unsure:
&lt;p&gt;&lt;a href="/kb/article/000013"&gt;How to float a box over another&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/kb/article/000011"&gt;How to move a box&lt;/a&gt;&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;You should now be able to see the Google map appearing in the box. &lt;/li&gt;

&lt;/ol&gt;
&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/19</link><pubDate>Wed, 02 Feb 2011 04:02:37 GMT</pubDate><guid isPermaLink="false">20e42d55a71c5533dc11e3df96d1816f</guid></item><item><title>eWeb - Floating one box over another</title><description>&lt;ol&gt;
&lt;li&gt;Log into the site builder and click on the &lt;strong&gt;Edit Layout Tab&lt;/strong&gt;. &lt;/li&gt;
&lt;/ol&gt;
  &lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/editlayouttab/editlayout1.png"&gt;&lt;br&gt;&lt;/center&gt;
&lt;ol&gt;
  
  &lt;li&gt;Click the box  which you want to move over another. When selected, the box will appear with small boxes around its edge.&lt;/li&gt;
  
  &lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/boxcolour1.jpg"&gt;&lt;br&gt;&lt;/center&gt;
  
  &lt;li&gt;Click the dropdown menu that says &lt;strong&gt;Fixed&lt;/strong&gt; and change it to &lt;strong&gt;Float&lt;/strong&gt;. This will float the selected box over all others on the page and allow you to position it wherever you need. This is helpful for such things as adding a &lt;a href="/kb/article/000034"&gt;YouTube video&lt;/a&gt; or a &lt;a href="/kb/article/000019"&gt;Google Map.&lt;/a&gt;&lt;/li&gt; 
  
  &lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/float1.jpg"&gt;&lt;br&gt;&lt;/center&gt;
  
&lt;/ol&gt; 

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/13</link><pubDate>Tue, 01 Feb 2011 23:57:44 GMT</pubDate><guid isPermaLink="false">113fc9078b22da0bc7c9bc0cc1a6c8e7</guid></item><item><title>eWeb - Linking to a PDF or word document</title><description>&lt;ol&gt;

&lt;li&gt;Log into site builder and select the page on which you wish to add the PDF or document. &lt;/li&gt;
&lt;li&gt;Type  a section of text which will become a link, for example "Click here to download PDF&amp;quot;.&lt;/li&gt;
&lt;li&gt;Highlight the text.&lt;/li&gt;
&lt;li&gt;Select the &lt;strong&gt;Attachment&lt;/strong&gt; icon, which looks similar to a paperclip from the toolbar. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/attachment1.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;A content organiser window should now open; select &lt;strong&gt;Browse&lt;/strong&gt; to browse your computer for the required file. Once the file is selected, click &lt;strong&gt;OK&lt;/strong&gt; and then wait for the file to upload.&lt;/li&gt;


 
&lt;li&gt;Once the file has finished uploading, select the file from the list of uploaded files. &lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/attachment2.jpg"&gt;&lt;/center&gt;&lt;br&gt;

&lt;li&gt;Click &lt;strong&gt;OK&lt;/strong&gt;.&lt;/li&gt;
&lt;li&gt;The link will now be created. &lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;b&gt;Note: &lt;br /&gt;
&lt;/b&gt;You will NOT be able to able to test this link until you publish the site - it will not work in the site builder or through site preview. This is because the site builder does not properly form the links until the site is published.&lt;/p&gt;

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt; &lt;/p&gt;
</description><link>http://www.magicdustsupport.com.au/kb/article/20</link><pubDate>Wed, 02 Feb 2011 03:31:45 GMT</pubDate><guid isPermaLink="false">f779fc9410cef3ad0bde0065354fed51</guid></item><item><title>eWeb - Adding a PayPal Button to your website</title><description>&lt;ol&gt;
&lt;li&gt;Log into the site builder&lt;/li&gt;
&lt;li&gt;Select the page you wish to add the Paypal buttons to. &lt;/li&gt;
&lt;li&gt;Place your cursor where you wish the button to go and then click  &lt;strong&gt;Add an Image &lt;/strong&gt;icon. If you need instructions on how to add an image, &lt;a href="/kb/article/000008"&gt;click here&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;Click the &lt;strong&gt;Artwork&lt;/strong&gt; folder, then click &lt;strong&gt;Buttons&lt;/strong&gt;, then &lt;strong&gt;Add to Cart2&lt;/strong&gt;&lt;/li&gt;

&lt;br&gt;&lt;center&gt;&lt;img src="http://www.magicdustsupport.com.au/supportimages/eweb/paypal6.jpg"&gt;&lt;/center&gt;&lt;br&gt;
 
&lt;li&gt;Click &lt;strong&gt;OK&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;This will place the button on the page.&lt;/li&gt;

&lt;/ol&gt;

&lt;p&gt;&lt;b&gt;Note: &lt;br /&gt;
  &lt;/b&gt;Tto integrate the button with PayPal itself, please view the instructions &lt;a href="/kb/article/000037"&gt;here&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;If you have any questions or require any further assistance, please don't hesitate to email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt;</description><link>http://www.magicdustsupport.com.au/kb/article/38</link><pubDate>Wed, 02 Feb 2011 05:24:37 GMT</pubDate><guid isPermaLink="false">1e68f796b285e1fe32f5eff0b15cc6d4</guid></item><item><title>Training Videos coming soon!</title><description>We are currently in the process of preparing a range of training videos to help you update your website!

Watch this space, we will be updating with videos very soon!</description><link>http://www.magicdustsupport.com.au/kb/article/175</link><pubDate>Wed, 28 Apr 2010 01:48:56 GMT</pubDate><guid isPermaLink="false">252c3ab7d780ff6a12987992966ee999</guid></item><item><title>eShop - How to: Inserting images</title><description>&lt;blockquote class="wiki-blockquote" style="border:1px solid #912020;background-color:#dc6f6f;margin:12px 0 7px 0;padding:10px 22px 12px 22px;color:white;"&gt;This article applies to the Magicdust eShop 1.0. &lt;a href="http://magicdustsupport.com.au/kb2"&gt;Click here&lt;/a&gt; for articles relating to Magicdust eShop 2.0.&lt;/blockquote&gt;&lt;p&gt;The following guide will step you through uploading an image in your eshop. The image is intended for placing on the home page or any other text page. &lt;/p&gt;
&lt;p&gt;&lt;b&gt;Uploading the image&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;Before an image can be inserted, it must first be uploaded. Follow the steps below to upload an image. &lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Click on cart settings and then &lt;strong&gt;File Manager&lt;/strong&gt;. &lt;/li&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/eshop/filemanager1.jpg"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;li&gt;Launch &lt;strong&gt;File Manager&lt;/strong&gt;.&lt;/li&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/eshop/filemanager2.jpg"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;li&gt;Click on the &lt;strong&gt;Images&lt;/strong&gt; folder. &lt;/li&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/eshop/images1.jpg"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;li&gt;Use the &lt;strong&gt;Upload File &lt;/strong&gt; at the bottom of the window to upload your image. Do not modify any of the other files or folders inside the images folder as this can damage your website significantly. &lt;/li&gt;

&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/eshop/filemanager3.jpg"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;li&gt;&lt;strong&gt;Exit&lt;/strong&gt; File Manager by closing the window&lt;/li&gt;

&lt;/ol&gt;

&lt;p&gt;&lt;b&gt;Inserting the image&lt;/b&gt;&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Locate the page on which you wish to place the image. &lt;/li&gt;
&lt;li&gt;Click on the &lt;strong&gt;Insert Image&lt;/strong&gt; icon. &lt;/li&gt;
&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/eshop/images3.jpg"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;

&lt;li&gt;In the window that opens, click the small box icon at the end of the &lt;strong&gt;Image URL field&lt;/strong&gt;. &lt;/li&gt;
&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/eshop/images4.jpg"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;
&lt;li&gt;This directly accesses the images folder, where you previously uploaded your image to. Select your image. &lt;/li&gt;
&lt;br&gt;&lt;br&gt;&lt;center&gt;&lt;img src="http://magicdustsupport.com.au/supportimages/eshop/images5.jpg"&gt;&lt;/center&gt;&lt;br&gt;&lt;br&gt;
&lt;li&gt;Click &lt;strong&gt;Insert&lt;/strong&gt; and your image will be inserted into the editor. &lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;If you have any questions or need further assistance, please email &lt;a href="mailto:support@magicdust.com.au"&gt;support@magicdust.com.au&lt;/a&gt;&lt;/p&gt;
</description><link>http://www.magicdustsupport.com.au/kb/article/113</link><pubDate>Fri, 02 Sep 2011 00:06:20 GMT</pubDate><guid isPermaLink="false">7c44b148d16017c37dd475f580f2c804</guid></item></channel></rss>

